Dental Training Options

Training time: 100 hours

This comprehensive master class covers all course materials, providing extensive education for every member of your team.

+Learning Outcomes

This masterclass will broaden your education and training towards the business side of dentistry. You and your entire team will gain an understanding of each service offered, while aligning with the best clinical care. With all aspects of the clinic structure in mind, you will learn about the operational systems, best practices, and key performance indicators that will drive a profitable practice.

+This training includes

• Leadership development

• Education in KPI’s

• Understanding and navigating analytics

• Forecasting and Budgeting

• Marketing in dentistry

• Conflict resolution

• Work life balance

• Time management

• Treatment coordination

• Hygiene coordination

• Administrative fundamentals

• Building a cancellation list to minimize no shows

• Communication with patients and verbiage

• Utilizing text/email software

• Chart Auditing for successful days

• Phone etiquette and securing appointments

• High risk schedule management

• Confirmations and pre-screening training

• Building a successful pre-booking game plan.

• Building and maintaining a solid and productive schedule.

• Clinical operations and hand-offs Patient care training

• Production, financials and forecast training

• Patient retention

• Building and developing a productive team

• Schedule management

• Accountability and self management

• Work life balance

• Conflict resolution

• Setting and maintaining goals

• Treatment coordination overview

• Understanding the importance of patient retention

• Customer service skills development

• Overcoming patient booking obstacles

• Time management skills

• Hygiene coordination overview

• Maintaining a healthy clinical culture

Training time: 42 hours

Our 42-hour course is designed to equip dental office managers with basic dental knowledge and development skills to guide a practice to growth.

+Learning outcomes

Our modules provide an extensive overview of business operations, management principles, and interpersonal communication strategies geared towards office managers. The training materials are tailored to teaching practical applications so your team members will have the tools they need to lead their own staff towards excellence in service delivery.

+This training includes

• Leadership development

• Education in KPI’s

• Understanding and navigating analytics

• Forecasting and Budgeting

• Marketing in dentistry

• Conflict resolution

• Work life balance

• Time management

• Treatment coordination

• Hygiene coordination

• Administrative fundamentals

• Clinical operations and systems

• Personal Assessments and Goals

• Final Review and Analysis

Training time: 8 hours

This 8 hour online training covers all aspects of dental administration.

+Learning outcomes

This online course builds off of the basic foundation of dental experience, giving you insight on how to exceed in patient care while growing a solid private practice. Spanning over 4 classes, you’ll gain the organizational and efficiency skills needed to help your business succeed.

+This training includes

• Building a cancellation list to minimize no shows

• Communication with patients and verbiage

• Utilizing Text/email software

• Chart Auditing for successful days

• Phone etiquette and securing appointments

• High risk schedule management

• Confirmations and pre-screening training

• Building a successful pre-booking game plan.

• Building and maintaining a solid and productive schedule.

• Clinical operations and hand-offs

• Treatment coordination overview

• Understanding the importance of patient retention

• Customer service skills development

• Overcoming patient booking obstacles

• Time management skills

• Hygiene coordination overview

Training time: 22 hours

This course offers one-on-one training for dental practice owners.

+Learning outcomes

This course caters specifically to new practice owners. We'll equip you to build a strong financial foundation, and provide an overview of business principles with guidance on key performance indicators and budgeting strategies. Plus, gain valuable skills around communication techniques and team management that will help take your practice – and professional development – to the next level!

+This training includes

• Understanding analytics

• Patient care training

• Production, financials, and forecast training

• Patient retention

• Building and developing a productive team

• Time Management

• Schedule management

• Accountability and self management

• Leadership development

• Work life balance

• Conflict resolution

• Setting and maintaining goals

• Accountability and self Management

Training time: 22 hours

This course is designed for associate dentists and includes 22 hours of one-on-one training with an expert instructor.

+Learning outcomes

This course is customized to building a practice within a practice. You will learn the business side of dentistry, as well as the practical application of business skills to ensure exceptional patient care. You will also learn how to project and enhance your daily production, build and retain a patient base, and effectively communicate with your team.

+This training includes

• Understanding analytics

• Patient care training

• Production, financials and forecast training

• Patient retention

• Building and developing a productive team

• Time Management

• Schedule management

• Accountability and self management

• Marketing yourself

• Clinic selection and contracts communication