Upcoming Classes & Events
Flexible learning opportunities with industry professionals.
Dental Administration Development Course
Theresa Smith, Co-Founder of Optimize Dental, will be teaching a Dental Administration Development Course through the month of February. Theresa will be going over the fundamentals of dental administration, short notice cancellations, confirmations, and the operational overview!
This will be a 4 part course happening every Wednesday evening during the month of February.
Course Objectives
Understanding the right communication for your patients.
Utilizing AI to be more efficient
Different communication methods, when to communicate by text, email, or by phone call
Communication preparation
Chart audits
Verbiage to encourage patients into the clinic and to book back
Patient acceptance, high risk patients, and building a schedule
The clinical handoff
Treatment planning
Patient retention
Dental Administration Development Course
Theresa Smith, Co-Founder of Optimize Dental, will be teaching a Dental Administration Development Course through the month of February. Theresa will be going over the fundamentals of dental administration, short notice cancellations, confirmations, and the operational overview!
This will be a 4 part course happening every Wednesday evening during the month of February.
Course Objectives
Understanding the right communication for your patients.
Utilizing AI to be more efficient
Different communication methods, when to communicate by text, email, or by phone call
Communication preparation
Chart audits
Verbiage to encourage patients into the clinic and to book back
Patient acceptance, high risk patients, and building a schedule
The clinical handoff
Treatment planning
Patient retention
Dental Administration Development Course
Theresa Smith, Co-Founder of Optimize Dental, will be teaching a Dental Administration Development Course through the month of February. Theresa will be going over the fundamentals of dental administration, short notice cancellations, confirmations, and the operational overview!
This will be a 4 part course happening every Wednesday evening during the month of February.
Course Objectives
Understanding the right communication for your patients.
Utilizing AI to be more efficient
Different communication methods, when to communicate by text, email, or by phone call
Communication preparation
Chart audits
Verbiage to encourage patients into the clinic and to book back
Patient acceptance, high risk patients, and building a schedule
The clinical handoff
Treatment planning
Patient retention
Dental Administration Development Course
Theresa Smith, Co-Founder of Optimize Dental, will be teaching a Dental Administration Development Course through the month of February. Theresa will be going over the fundamentals of dental administration, short notice cancellations, confirmations, and the operational overview!
This will be a 4 part course happening every Wednesday evening during the month of February.
Course Objectives
Understanding the right communication for your patients.
Utilizing AI to be more efficient
Different communication methods, when to communicate by text, email, or by phone call
Communication preparation
Chart audits
Verbiage to encourage patients into the clinic and to book back
Patient acceptance, high risk patients, and building a schedule
The clinical handoff
Treatment planning
Patient retention
Core Goals for a High-Performing Dental Hygiene Department: From Vision to Daily Execution
Samantha Heron, Hygiene Clinical Coach at Optimize Dental, will be teaching a course designed for dental practice owners and practice managers seeking to elevate the performance of their hygiene department through a modern, prevention- and periodontal-focused model of care. Participants will learn how to implement consistent, evidence-based clinical protocols, improve patient understanding and case acceptance through effective visual communication, and optimize hygiene scheduling and recall systems for greater efficiency. Emphasis is placed on increasing hygiene productivity ethically, strengthening interprofessional communication between hygienists and doctors, and using key data and performance metrics to support continuous improvement, accountability, and long-term practice sustainability.
Light refreshments will be provided!
Course Objectives:
Redefine the role of the hygiene department: move beyond “routine prophylaxis” toward a prevention- and periodontal-driven hygiene model
Implement consistent, evidence-based clinical protocols
Improve case acceptance through visual communication
Optimize hygiene scheduling and recall systems
Increase hygiene department productivity ethically
Strengthen interprofessional communication
Use data and metrics to drive continuous improvement
The Power of Presence: Leadership and Communication for ImoCT
Join Optimize Dental and Jason Luchtefeld, DMD, the co-founder of The CCO Solution and inspero for an event that will transform the way you lead and communicate! Learn from top experts in the field and discover how to make a real impact through your presence.
Course Objectives:
· Demonstrate Active Listening Techniques to Build Connection and Credibility
· Understanding the Emotional Drivers of Communication Breakdown
· Learn about the Value and Impact of Full Collaboration
· Distinguish between Strategy and Planning
· Proper Communication for Smooth Operations
· Leadership Development for Management and Team Leads
This in-person, whole team event will provide you with valuable insights and practical skills to enhance your leadership abilities and communication effectiveness. Don't miss out on this opportunity to elevate your presence and make a difference!
The Issue of the Tissue Around Teeth and Implants
This is a dynamic course designed for all dental professionals. Discover how to diagnose and better manage the oral tissue health, master soft tissue and implant care, select the right instruments and homecare regimens, and know when to refer to a periodontist. Come to hear Dr. Disha Nagpal MSc (Periodontics), FRCD(C), from Perio Centre, and Sam Heron, RDH, BDSc, MSc, CTE from Optimize Dental. Whether you treat natural teeth or implants, this event is perfect for anyone looking to improve their oral health education. Don't miss out on this opportunity to learn and ask questions! Light refreshments provided with 3 CE credits!
Location: Four Points by Sheraton Edmonton Gateway
Trends in Vaping and Impacts on Oral and Systemic Health
Sam Heron BDSc (DH), MSc, CTE, RDH, with Optimize Dental invites you to an online event exploring vaping trends and their effects on oral and overall health. The session covers vaping mechanisms, device types, nicotine’s neurological effects, reasons for increased youth use, and potential health impacts. We’ll also discuss identifying patients interested in quitting, creating personalized cessation plans, and available support resources, including NRTs and prescription options. Register now!
Trends in Vaping and Impacts on Oral and Systemic Health
Sam Heron BDSc (DH), MSc, RDH, with Optimize Dental invites you to an online event exploring vaping trends and their effects on oral and overall health. The session covers vaping mechanisms, device types, nicotine’s neurological effects, reasons for increased youth use, and potential health impacts. We’ll also discuss identifying patients interested in quitting, creating personalized cessation plans, and available support resources, including NRTs and prescription options. Register now!
Perfecting the Patient Handoff
Join us at Henry Schein Edmonton for an engaging event focused on Effective Patient Handoffs to provide optimal patient care. Learn from industry-leading experts and enhance your skills in communication and collaboration. This in-person event is a fantastic opportunity for both the Clinical and Administrative teams to learn and improve teamwork and patient engagement. Don’t miss out on this chance to elevate your handoff practices for exceptional patient outcomes! Continuing Education credit is available.
Course Objectives:
Define the importance of clinical handoffs.
Identify common communication failures.
Describe the essential components of a structured clinical handoff.
Demonstrate effective handoff techniques.
Apply practical strategies.
Integrate inter professional communication.
Evaluate the effectiveness of handoffs.
Trends in Vaping and Impacts on Oral and Systemic Health
Sam Heron BDSc (DH), MSc, RDH, with Optimize Dental invites you to an online event exploring vaping trends and their effects on oral and overall health. The session covers vaping mechanisms, device types, nicotine’s neurological effects, reasons for increased youth use, and potential health impacts. We’ll also discuss identifying patients interested in quitting, creating personalized cessation plans, and available support resources, including NRTs and prescription options. Register now!
Collaborative Perio Management
Collaborative Perio Management
Welcome to our upcoming event! Join Dr. Disha Nagpal MSc (Periodontics), FRCD(C), from Perio Centre, Sam Heron, RDH, BDSc, MSc, from Optimize Dental, and Nicole Pedde RDH, from Oral Science, for afternoon filled with insightful discussions on increasing your clinics Patient Care. Whether you're a dentist or hygienist, this event is perfect for anyone interested in periodontal management. Don't miss out on this chance to learn from industry experts and connect with like-minded individuals.
Learning Objectives
How planning and treatment is approached in the perio practice
How patient care can be improved when the periodontist and general practice clinics work together in a partnership
An overview of the AAP classifications and how to stage and grade a periodontally involved patient
What is needed to send an accurate referral
Case studies of patients that should have been referred to perio
Continuing Education offered as well as refreshments
See you at Four Points by Sheraton Edmonton Gateway!
Pacific Dental Conference
The Pacific Dental Conference is one of the largest dental conferences in North America offering a varied and contemporary selection of continuing education programs. With over 200 open sessions and hands-on courses and close to 300 exhibiting companies occupying 625 booths — we have you and your entire dental team covered.
Treatment Coordination Workshop
Join us for an interactive Treatment Coordinator Workshop, where you'll learn all the tips, tricks, and the MaxAssist tools so that you will excel in your role
Connect with us at Wyndham Edmonton Hotel and Conference Centre for an afternoon filled with valuable insights and practical tips for treatment coordination in the dental field. We have also added training with MaxAssist, which will educate on:
The most effective process of contact - Get the most bookings with the least amount of effort.
How to personally engage and get results - Verbal skills
How frequently you should connect with patients
Whether you're a seasoned professional or just starting out, this workshop is designed to enhance your skills and boost your effectiveness in guiding patients through their treatment journey. Don't miss this opportunity to network with fellow coordinators and learn from industry experts.
Purchase tickets through the link below to reserve your spot today!
https://www.eventbrite.ca/e/treatment-coordinator-workshop-tickets-1133443914259?aff=oddtdtcreator
Denturist Appreciation Event
The expert series is a gathering of professional experts in their respective fields as they offer information and insight in their specific area of expertise as it relates to Denturists.
Practice Management: Theresa Smith
Clinic Design: Jennifer Buchanan
Financial and Funding Advice: Vickie Burgess
Clinic Construction: Nadder Johma
Accounting: Mohamad Ismail
Practice Evaluation and Selling and Retirement Transition: Denis Ouellet
Treatment Coordinator Workshop
Optimize Dental is pleased to announce details of our Treatment Coordinator Workshop.
This Event will be held at Henry Schein Calgary Branch Oct 25th, 2024.
This workshop is designed to focus on training and development, Including: Achieving financial goal. Verbiage and patient communication. Utilizing technology. Tracking and analyzing KPI’s. Understanding operation flow
Alberta Dental Summit
Bringing every facet of the dental team under one roof and explore wellness activities that foster high-performing dental teams, bring back the joy in work and fuel business success.
You can expect inspiring talks, interactive workshops, and invaluable networking opportunities — all designed to empower you and your team.
Women in Dentistry Gala
This is the 2nd Annual Saskatchewan Women in Dentistry Gala! This Gala allows the Provincial dental community to come together and celebrate the Women in the industry: to support each other, raise each other up and help each other succeed!
Dental Hygiene Conference
The Ford Dental Institute is pleased to announce details of our first annual dental hygiene conference, RDH Evolve! We are thrilled to extend an invitation for you to attend Alberta’s only Dental Hygiene Conference, set to take place on May 3 - 4th, 2024 at the JW Marriott in Edmonton.
Private classes and workshops are available
Please contact us for more details.