Theresa Smith, Co-Founder of Optimize Dental, will be teaching a Dental Administration Development Course through the month of February. Theresa will be going over the fundamentals of dental administration, short notice cancellations, confirmations, and the operational overview!
This will be a 4 part course happening every Wednesday evening during the month of February.
Course Objectives
Understanding the right communication for your patients.
Utilizing AI to be more efficient
Different communication methods, when to communicate by text, email, or by phone call
Communication preparation
Chart audits
Verbiage to encourage patients into the clinic and to book back
Patient acceptance, high risk patients, and building a schedule
The clinical handoff
Treatment planning
Patient retention